Privacy policy

At Bro's Hot Sauce, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website or interacting with our company.

  1. Information We Collect

1.1 Personal Information: When you place an order or communicate with us through our website, we may collect personal information such as your name, email address, phone number, and shipping address. This information is necessary to fulfill your orders and provide you with excellent customer service.

1.2 Payment Information: We do not directly collect or store any payment information. All transactions are securely processed through trusted third-party payment processors who adhere to strict industry standards to ensure the security of your financial data.

1.3 Cookies and Tracking Technologies: Like many websites, we may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how our website is used. This may include your IP address, browser type, device information, and website usage patterns. Cookies can be disabled or deleted through your browser settings, although this may impact your experience on our website.

  1. How We Use Your Information

2.1 Order Processing and Fulfillment: We use the information you provide to process and fulfill your orders, including shipping the products to your designated address and communicating with you about your purchase.

2.2 Customer Support: We may use your contact information to respond to your inquiries, provide customer support, and address any concerns or issues you may have.

2.3 Marketing and Promotions: With your consent, we may send you promotional emails or newsletters to keep you updated about our latest products, special offers, and events. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.

  1. Information Sharing and Security

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to perform various functions on our behalf, such as shipping, payment processing, and website analytics. These service providers have access to personal information only as necessary to perform their functions and are obligated to protect the confidentiality and security of the data.

3.2 Legal Requirements: We may disclose your personal information if required by law, legal process, or government request.

3.3 Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, please note that no data transmission over the internet or storage system can be guaranteed to be 100% secure.

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

Address: New Fairfield, Connecticut 06812, United States Phone: 914-469-7441 Email: brosfoodgroup@gmail.com

We may update this Privacy Policy from time to time, and any changes will be posted on our website. Please review this policy periodically to stay informed about how we collect, use, and protect your information.